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RESEARCH SCOPE AND METHODOLOGY

The 2008 Nigeria e-banking customer survey seeks to deepen the understanding of the attitude and Tusage of e-banking services from the perspective of bank’s customers. The study therefore provide information on market penetration of e-banking services, provide information about card in use and acceptance.

The study also provide valuable information on demographics of card users in Nigeria. Following new developments in the industry in 2008, this edition has been expanded to include retail, public and corporate sectors among 2000 individual customers and 50 corporate, retail and public sectors respondents were fielded during the 9 weeks duration of the fieldwork from August to October. Field techniques used