2011 E-banking Customer Survey

The Nigeria e-banking customer survey has been expanded to cover not just the individual customers using cards, but also retail and corporate segments as well as public sector consumer who either use e-banking services or have customers who conduct e-payment transactions through e-banking channels.

The survey canvassed the opinion of 10,000 individuals and 42 businesses. This report highlights key findings of the survey, identifying the critical customer satisfaction and loyalty points considering that Nigerian banks need feedback mechanism.

Card & e-Payment Awards Africa 2012

Card & e-Payment Awards Africa 2012 is a platform for key players and contributors to the growth of the card and e-payment industry in Africa to be recognized and rewarded for their positive roles in the payment space in Africa.

The objective of this event is to recognize excellence and best practice in the card & e-payments market in Africa, thereby encouraging top class performance and innovation. This event will provide the opportunity to recognize achievements recorded by Card and e-Payment stakeholders and raise the standard of this noble market.

This event will provide the medium to celebrate issuers and acquirers in the industry, create awareness for new initiatives and programs and to recognize and reward input from individuals and teams within the market. A glamorous evening to get dressed up and network with your peers over dinner and a glass of wine.